Sewer camera inspection
On a rebuild lot, a video inspection of the existing lateral shows whether it can serve the new home or should be replaced, giving owners and builders footage to plan with.
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Pacific Palisades, answered 24/7
Pacific Palisades is a Los Angeles neighborhood between the Santa Monica Mountains and the ocean, and since the Palisades Fire in January 2025 much of it is rebuilding. New Flow Plumbing helps owners inspect sewer laterals and water service lines on rebuild lots, and repairs plumbing in homes that survived. Every job starts with clear camera footage and a straight explanation.
Local plumber, Pacific Palisades
The Palisades Fire in January 2025 destroyed many homes across the neighborhood. For owners preparing to rebuild, the pipes left in the ground deserve attention before new construction ties into them. Sewer laterals and water service lines may have been affected by heat, debris removal or heavy equipment. A camera inspection of the existing lateral shows whether it can be reused or should be replaced, which helps owners and builders plan with fewer surprises later.
Homes that came through the fire have their own needs. Some have sat with limited use, and others were exposed to smoke, ash and debris in drains, gutters and cleanouts. We check drain lines, water heaters and fixtures and make repairs where they are needed. Because Pacific Palisades is part of the City of Los Angeles, water service comes from LADWP, and property owners are generally responsible for the sewer lateral from the house to the public main.
The Palisades has long been a mix of older and postwar homes on the flats, hillside streets like the Riviera and Marquez Knolls, and canyon properties in Rustic and Temescal Canyons. Those conditions still shape the plumbing: slopes affect drainage, mature trees send roots toward sewer lines, and long runs between the street and the house are common. We bring the same careful, camera-first approach to every address, rebuild or not.

Common in Pacific Palisades
Rebuilding and recovery change the kinds of plumbing questions owners ask. These are the issues we are helping Pacific Palisades homeowners and builders work through most.
Most requested here
Whether you are rebuilding from the ground up or maintaining a home that stood, these services cover most of our work in Pacific Palisades right now.
On a rebuild lot, a video inspection of the existing lateral shows whether it can serve the new home or should be replaced, giving owners and builders footage to plan with.
Learn moreWe inspect, repair and replace water service lines between the LADWP meter and the house, including lines on rebuild lots that need to be ready for new construction.
Learn moreWhen the camera finds cracks, breaks or root damage, we repair or replace the lateral, with trenchless methods considered where the pipe and the site allow.
Learn moreFor homes that survived, we handle drain checks, water heater service, fixture repairs and leak detection, helping households return to normal use with plumbing they can trust.
Learn moreCustomer reviews
Reviews come straight from our Google Business Profile.
Posted on Google![]()
Theodore NilssonTrustindex verifies that the original source of the review is Google.
New Flow came out to my mothers house in Reseda and was able to clear the main line blockage. They were there within an hour and had very reasonable pricing. While there they identified another problem with the pipping(it is a 100 year old house lol) and came up with an option to replace some of the pipping. Definitely will be using them again for any problems down in the valley.Posted on Google![]()
ValerieTrustindex verifies that the original source of the review is Google.
Whenever something goes wrong at our North Hollywood condo property, Art answers the phone day or night, which is why New Flow Plumbing has handled our plumbing since the place was built. Just last week a huge problem hit at 10:00 pm with all the tenants stressing out, but they had someone walking through the door in twenty minutes to get it taken care of. They show up ready to work seven days a week for the small stuff and the emergencies alike, so I always know we are covered.Posted on Google![]()
MichaelTrustindex verifies that the original source of the review is Google.
Had a sewage back up at a unit and Art was able to take care of my problem. Due to it being an older house it had quite significant problems (old piping, no clear out,etc). He took care of the clog, add clear out, and also discovered the toilets that were installed were incorrect ones since forever and replaced both toilets as well. He also gave me advice on what he would do with the current drainage problem and what he would do temporarily, and or the future for my piping. Was very reasonably priced. 100% satisfied with the service he provided.Posted on Google![]()
Cherrie !Trustindex verifies that the original source of the review is Google.
Shower was way too cold. Looked at the tank and could tell it was completely done, so we reached out to New flow to fix the plumbing in Granada Hills. The tech got the new hot water heater put in and even cleaned up some sloppy copper fittings left behind from our previous remodel so everything lined up straight. He was wrapped up and out the door by 3p, and the hot water was running before he left.Posted on Google![]()
Ava-Lynnette De La TorreTrustindex verifies that the original source of the review is Google.
Water was backing up into both my toilet and bathtub from a main line clog. A few plumbers gave weird replies, including one guy who threw out a random quote without even checking the pipes. I usually handle small things myself, but I needed real help here. Art came in and mapped out the whole line, running a camera to show me the blockages on the screen. He pushed past 60 feet clearing tree roots and debris, explaining the fix as he went. The final bill matched his quote. Thanks to them I can finally take a shower.Posted on Google![]()
Melanie HernandezTrustindex verifies that the original source of the review is Google.
Great work from the best plumbers in the valley. I had a pretty big job done. They replaced the main water pipe out to the street. It was completed on time and they kept me informed during the down time (waiting for the city to approve the permit.) I would use them again. They are pleasant to work with.Posted on Google![]()
Taye325Trustindex verifies that the original source of the review is Google.
If you need a reliable plumber in Valley Village, save their number right now. Our new tenants moved into our rental last weekend and immediately hit us with a no hot water text. Found New Flow on Google, liked what I saw on their page, and gave them a call. Arman sent someone out just a few hours later. We looked at the old twenty year unit and agreed a full replacement made the most sense. They knocked it out the exact same day, saved my weekend, and kept the tenants happy. Already passed his name to a buddy of mine who hired him shortly after.Posted on Google![]()
Ava LamisonTrustindex verifies that the original source of the review is Google.
My parent's toilet was leaking and after messaging different places, I told my parents this place could fix our problem. Arman was the one who helped us out and after talking to him about a possible broken wax ring, he found the actual problem, roots in our pipes. He hydrojetted the roots and installed something to help keep the roots from growing for the next few years. So if you're have problems related to pipes, my family and I highly recommend coming here.Posted on Google![]()
tal abutbulTrustindex verifies that the original source of the review is Google.
We have been calling New Flow for plumbing services ever since they warned us six years ago that our ancient drain pipes were on their last legs. When the system finally failed, we shopped around for bids on a full repipe. Every single plumber gave us quotes without stepping foot under the house, except them. The team crawled under there, filmed the pipes, and showed us that our water lines were still completely fine. Arman gave us a fair quote for just the drains, and his crew finished the work in one day. Hard to find contractors this upfront and genuine.Posted on Google![]()
ChloeTrustindex verifies that the original source of the review is Google.
I cannot compliment New Flow Plumbing enough. They were recommended by our selling real estate agent for a sewage line inspection. They came out quickly, and Arman was very professional and polite right away. He was able to service the sewage line, provide thorough, expert knowledge, and give us recommendations. The pricing is excellent and fair, and I would definitely recommend using their services again. The HD video was provided for our own viewing, and it was emailed to us within hours of the visit. Overall a very enjoyable experience. 5 stars does not do it justice. Thanks again!!
Where we work
From our Van Nuys office we cover every part of Pacific Palisades, including these neighborhoods and areas:
ZIP codes include 90272
Part of our Los Angeles County coverage. See all 43 cities
Pacific Palisades FAQ
Answers about service, inspections and local considerations. Call if yours is not here.
Call 818-538-4958It is a good idea. The existing lateral may have been affected by the fire, debris removal or equipment on the lot. A camera inspection shows its condition so you and your builder can decide whether to reuse it or replace it before new plumbing connects.
Yes. We inspect drains and cleanouts, service water heaters that sat idle, fix leaks and repair fixtures. If anything seems off after you return home, we start with a diagnosis so you know exactly what needs attention and what does not.
Pacific Palisades is part of the City of Los Angeles. Property owners are generally responsible for the sewer lateral from the house to the public main, which is why knowing its condition matters, especially on a rebuild lot where new plumbing will depend on it.
The $199 sewer camera inspection special covers a video inspection of the main sewer line, and we confirm eligibility for your property when you schedule. On a cleared lot, access to the line can differ, so we talk through the setup with you first.
Call 818-538-4958 any hour and we will start with a careful inspection.