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West Hills, answered 24/7

West Hills plumber for hillside homes Camera first, then the fix.

West Hills sits at the western edge of the Valley, where flat 1950s and 1960s tracts climb toward the Simi Hills along Valley Circle Boulevard. Those homes are now old enough that original drain lines, galvanized supply pipe and aging water heaters are due for attention. New Flow Plumbing looks inside the pipe with a camera before recommending any repair.

Local plumber, West Hills

Plumbing in West Hills depends on where your lot sits.

Most of West Hills was built out as single-story ranch homes on slab foundations, with streets laid in a grid off Fallbrook Avenue, Shoup Avenue and Platt Avenue. Many of those houses still carry their original clay or cast iron sewer laterals and copper or galvanized water lines buried under concrete. When a line under a slab starts leaking, the clue is often a warm spot on the floor or a water bill from LADWP that suddenly jumps.

Toward the western and northern edges, lots tilt up into the hills around Castle Peak and El Escorpion Park. Sloped yards change how a sewer lateral is laid out, and soil movement over decades can pull joints apart or create low spots where waste settles. A camera inspection shows whether a line has shifted, cracked or simply collected buildup, so the repair fits the actual condition of the pipe.

West Hills also has large, established landscaping. Pines, ficus and other big trees planted when the tracts were new now have root systems that reach older sewer joints. As in other City of Los Angeles neighborhoods, property owners are generally responsible for the sewer lateral from the house to the public main, so knowing what is happening in that stretch of pipe matters before you spend money on it.

  • Slab homes. Leak detection finds pipe failures under concrete floors.
  • Sloped lots. Camera footage shows sags and separated joints on hillside laterals.
  • Big trees. Root intrusion is common in older clay sewer lines.
Plumber operating hydro jetting equipment at a residential cleanout

Common in West Hills

What we see most in West Hills homes.

Sixty-plus years of use, mature landscaping and some sloped lots shape the problems West Hills owners call about. These come up again and again.

  • Root-clogged sewer lateralsRoots from established yard trees work into clay pipe joints and cause slow drains and backups.
  • Slab leaksCopper lines under ranch-home slabs can pinhole over time and leak out of sight.
  • Shifted hillside linesSoil movement on sloped lots can create sags or offset joints in the sewer lateral.
  • Aging water heatersMany original garage water heaters have been replaced once and are due again.
  • Galvanized supply pipeOlder galvanized lines lose pressure as they corrode from the inside.
  • Kitchen drain buildupGrease and food waste coat long horizontal drain runs in single-story homes.

Most requested here

Services West Hills homeowners ask for most.

Sewer and slab work lead the list here, because the age of the housing stock and the trees above it make those systems the first to show wear.

  • 01

    Sewer camera inspection

    Before buying or remodeling a West Hills ranch home, a camera run through the lateral shows root intrusion, cracks or sags so you know what you are dealing with.

    Learn more
  • 02

    Leak detection

    Slab foundations hide supply lines. We locate leaks under West Hills floors with listening and pressure testing tools before anyone breaks concrete, then explain the repair options for that spot.

    Learn more
  • 03

    Trenchless pipe lining

    Mature landscaping and hardscape on West Hills lots are worth keeping. Lining a damaged lateral from the inside can avoid digging a trench across the yard.

    Learn more
  • 04

    Water heater repair

    Tank and tankless units in West Hills garages get repaired or replaced, with venting, gas connections and earthquake strapping checked as part of every job we do.

    Learn more

Customer reviews

What customers say about working with us.

Read all reviews

Reviews come straight from our Google Business Profile.

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Theodore Nilsson profile picture
Theodore Nilsson
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New Flow came out to my mothers house in Reseda and was able to clear the main line blockage. They were there within an hour and had very reasonable pricing. While there they identified another problem with the pipping(it is a 100 year old house lol) and came up with an option to replace some of the pipping. Definitely will be using them again for any problems down in the valley.
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Valerie profile picture
Valerie
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Whenever something goes wrong at our North Hollywood condo property, Art answers the phone day or night, which is why New Flow Plumbing has handled our plumbing since the place was built. Just last week a huge problem hit at 10:00 pm with all the tenants stressing out, but they had someone walking through the door in twenty minutes to get it taken care of. They show up ready to work seven days a week for the small stuff and the emergencies alike, so I always know we are covered.
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Michael profile picture
Michael
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Had a sewage back up at a unit and Art was able to take care of my problem. Due to it being an older house it had quite significant problems (old piping, no clear out,etc). He took care of the clog, add clear out, and also discovered the toilets that were installed were incorrect ones since forever and replaced both toilets as well. He also gave me advice on what he would do with the current drainage problem and what he would do temporarily, and or the future for my piping. Was very reasonably priced. 100% satisfied with the service he provided.
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Cherrie ! profile picture
Cherrie !
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Shower was way too cold. Looked at the tank and could tell it was completely done, so we reached out to New flow to fix the plumbing in Granada Hills. The tech got the new hot water heater put in and even cleaned up some sloppy copper fittings left behind from our previous remodel so everything lined up straight. He was wrapped up and out the door by 3p, and the hot water was running before he left.
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Ava-Lynnette De La Torre profile picture
Ava-Lynnette De La Torre
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Water was backing up into both my toilet and bathtub from a main line clog. A few plumbers gave weird replies, including one guy who threw out a random quote without even checking the pipes. I usually handle small things myself, but I needed real help here. Art came in and mapped out the whole line, running a camera to show me the blockages on the screen. He pushed past 60 feet clearing tree roots and debris, explaining the fix as he went. The final bill matched his quote. Thanks to them I can finally take a shower.
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Melanie Hernandez profile picture
Melanie Hernandez
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Great work from the best plumbers in the valley. I had a pretty big job done. They replaced the main water pipe out to the street. It was completed on time and they kept me informed during the down time (waiting for the city to approve the permit.) I would use them again. They are pleasant to work with.
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Taye325 profile picture
Taye325
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If you need a reliable plumber in Valley Village, save their number right now. Our new tenants moved into our rental last weekend and immediately hit us with a no hot water text. Found New Flow on Google, liked what I saw on their page, and gave them a call. Arman sent someone out just a few hours later. We looked at the old twenty year unit and agreed a full replacement made the most sense. They knocked it out the exact same day, saved my weekend, and kept the tenants happy. Already passed his name to a buddy of mine who hired him shortly after.
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Ava Lamison profile picture
Ava Lamison
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My parent's toilet was leaking and after messaging different places, I told my parents this place could fix our problem. Arman was the one who helped us out and after talking to him about a possible broken wax ring, he found the actual problem, roots in our pipes. He hydrojetted the roots and installed something to help keep the roots from growing for the next few years. So if you're have problems related to pipes, my family and I highly recommend coming here.
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tal abutbul profile picture
tal abutbul
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We have been calling New Flow for plumbing services ever since they warned us six years ago that our ancient drain pipes were on their last legs. When the system finally failed, we shopped around for bids on a full repipe. Every single plumber gave us quotes without stepping foot under the house, except them. The team crawled under there, filmed the pipes, and showed us that our water lines were still completely fine. Arman gave us a fair quote for just the drains, and his crew finished the work in one day. Hard to find contractors this upfront and genuine.
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Chloe profile picture
Chloe
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I cannot compliment New Flow Plumbing enough. They were recommended by our selling real estate agent for a sewage line inspection. They came out quickly, and Arman was very professional and polite right away. He was able to service the sewage line, provide thorough, expert knowledge, and give us recommendations. The pricing is excellent and fair, and I would definitely recommend using their services again. The HD video was provided for our own viewing, and it was emailed to us within hours of the visit. Overall a very enjoyable experience. 5 stars does not do it justice. Thanks again!!

Where we work

Serving all of West Hills, street by street.

From our Van Nuys office we cover every part of West Hills, including these neighborhoods and areas:

  • Valley Circle Boulevard
  • Fallbrook Avenue
  • Shoup Avenue
  • Platt Avenue
  • Roscoe Boulevard
  • Sherman Way
  • El Escorpion Park
  • Castle Peak
  • Orcutt Ranch Horticulture Center

ZIP codes include 91307

Nearby areas we also serve

Part of our San Fernando Valley coverage. See all 43 cities

West Hills FAQ

Plumbing questions in West Hills.

Answers about service, inspections and local considerations. Call if yours is not here.

Call 818-538-4958

It is a smart step. Many West Hills homes still have their original sewer lateral, and roots or cracks are not visible from inside the house. A camera inspection gives buyers and sellers real footage of the line, which helps with negotiations and avoids surprises after closing.

Often, yes. After locating the leak, options include a spot repair through a small opening or rerouting the line through walls or the attic. The right choice depends on the pipe's overall condition, and we explain the tradeoffs before any work starts.

We run a camera through your sewer line, record what it shows and walk you through the footage, including roots, cracks or low spots. The $199 special applies to eligible properties, and we confirm eligibility when you schedule.

West Hills is part of the City of Los Angeles, where property owners are generally responsible for the sewer lateral running from the house to the public main. That usually includes the portion under the yard and sometimes under the sidewalk area.

Need a plumber in West Hills?

Call New Flow Plumbing any hour and we will start by finding out what is really going on in your pipes.